We tracked what the buzz was at HIMSS 2018 in Vegas earlier this month. The Revenue Cycle Summit on the first day focused on loads of success stories and new technologies that improve the patient financial experience when facing hospitalization episodes of care.
We’ve highlighted those speakers and stories captured by Revenue Cycle experts with boots on the ground.
Here are the take-aways that reinforce the ClaraPrice mission to provide an estimating tool for patients who are facing the quagmire of inpatient hospital bills. And the Revenue Cycle teams that are shifting to goals and tools to clarify pricing before the patient checks-in, when they are selecting providers.
Revenue cycle initiatives will bookend most episodes of care, with pre-authorizations, registration and taking of POS payments at the front-end and then post-care billing on the back end. “It’s about access to transparent facts about cost.”
Prioritize personalization of patient interactions, knowledge of consumer preferences, flexibility, and clear communication where the patient understands what they will be responsible for and will have options to fulfill their obligation that suit their particular situation.